Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our emergency alert service, or contact us for support.

• Contact information (name, email address, phone number)
• Account credentials and authentication data
• Emergency contact preferences and notification settings
• Location data for targeted emergency alerts
• Usage data and system interaction logs

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our emergency alert services:

• Deliver emergency notifications via SMS, email, WhatsApp, and voice calls
• Provide location-based alerts relevant to your area
• Maintain and improve system reliability and performance
• Provide customer support and respond to your inquiries
• Comply with legal obligations and emergency response requirements

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With your explicit consent
• To emergency services during active emergency situations
• To comply with legal obligations or court orders
• With service providers who assist in delivering our services (under strict confidentiality agreements)

4. Data Security

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for all data transmission
• SOC 2 Type II compliance and regular security audits
• Multi-factor authentication and access controls
• Regular security monitoring and incident response procedures

5. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Emergency alert logs are retained for regulatory compliance and system improvement purposes.

6. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of non-emergency communications
• Request data portability
• File complaints with relevant data protection authorities

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: